Privacy Policy

Intake Information: When you purchase and complete the Suite Readiness Report questionnaire, you provide business and financial information including: weekly client count, average ticket, current income, expected suite rent, product costs, pricing plans, target income, and expected client follow-through rate.

Transaction Information: When you make a purchase, our payment processor (Stripe) collects payment information. ChairShift does not store your full credit card details.

Communication Information: If you contact us, we may collect your email address and the content of your message.

Usage Data: We may collect basic information about how you interact with our website, such as pages visited and time spent on site, through standard analytics tools.

We use the information we collect to:

• Generate and deliver your Suite Readiness Report
• Respond to your questions or support requests
• Send transactional emails about your order and report delivery
• Improve our website and services
• Comply with legal obligations

Our website may use cookies and similar technologies to enhance your browsing experience and collect usage data. Cookies are small files stored on your device that help websites function properly.

We may use third-party analytics services (such as Google Analytics) to understand how visitors use our site. These services may collect information about your device, browser, and how you navigate our website.

You can control cookies through your browser settings, though disabling cookies may affect some website functionality.

Transactional Emails: If you purchase a Report, we will send you emails related to your order, including order confirmation, intake questionnaire link, and your completed Report.

Marketing Emails: We do not send marketing or promotional emails. You will only receive emails directly related to your purchase or any support inquiries you initiate.

You can unsubscribe from any email communications at any time by contacting us.

We take reasonable measures to protect your information, including:

• Using secure HTTPS encryption on our website
• Processing payments through Stripe, a PCI-compliant payment processor
• Limiting access to your information to authorized personnel only

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

We do not sell, trade, or rent your personal information to third parties. Your intake information is used solely to generate your Report.

We may share information with:

• Service providers who assist in operating our business (e.g., email delivery services)
• Legal authorities when required by law

We retain your intake information and Report for a period of 12 months from the date of delivery. After this period, your data may be deleted or anonymized. You may request deletion of your data at any time by contacting us.

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to opt out of marketing communications

To exercise any of these rights, please contact us at the email below.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

[email protected]